Section 14 — Troubleshooting266Ethernet Connection Lost in Windows VistaIf you are using Windows Vista, you may lose an Ethernetcommunication with your instrument after communicating via USB. Thisis the result of network protocol incompatibility. To resolve this problem,disable support for the IPv6 network protocol in Vista:1. Select Start > Control Panel > View network status under Networkand Internet.2. Click Manage network connections on the left.3. Right-click the Local Area Connection #X icon > Select Properties.TIP: You can identify the correct icon by the subheading vbX #X, if#X is the USB port number.4. Deselect the checkbox beside Internet Protocol Version 6(TCP/IPv6) under This connection uses the following items.5. Click OK.NOTE: Disabling IPv6 will prevent you from using WindowsMeeting Space or any application that relies on the Windows Peer-to-Peer Networking platform or the Teredo transition technology. Ifyou wish to use these applications, re-enable IPv6 support.Ethernet instrument connections will be unaffected by thereactivation of IPv6 support. This is because the compatibilityproblem is resolved by the initial performance of the procedureabove.
