Genie SilentMax 1000 Operation & Maintenance Manual

Also see for IntelliG 1000: Manual Product guide Operation and maintenance manual Operation & maintenance manual Operation & maintenance manual

Contents

Genie SilentMax 1000 Operation & Maintenance Manual Manual pdf 13 page image

Opener does NOT runfrom wall console.s Check power source,– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.– If not, check fuse or circuit breaker.s If power is OK,– Check connections at powerhead terminals and at wall console.– Limits must be set with door arm connected to door.s Check if wall console Sure-Lock™ is ON. Turn Sure-Lock™ OFF & check operation.s Check for reversed, broken, or cut wires. Staples can cut insulation and short wires. Repair or replace.Opener runs, but doordoes NOT move.s otrefeR.9egapeeS.tellubtlebroniahcotdegagnesiegairracerusekaMInstallation poster or download poster from WWW.GENIECOMPANY.COM.s .yellupstiFFOronekorbtonsitleb/niahcerusekamotkcehCs .01egapeeS.TNEMTSUJDAECROFkcehCOpener works fromwall console, but NOTfrom remote.s Check all remotes.s Replace remote battery with good one. See page 9.s Program remote to powerhead. See page 6.Remote has less than25 feet operatingrange or no operation.s Relocate remote inside car and or point remote at garage door.s Replace battery. See page 9.s Reposition door opener antenna.s Remote LED does not come ON with button push - replace battery. See page 9.s Eliminate possible competing signals (satellite radio, FiOS® TV).Door starts down,then STOPS and goesback up.ORSafe-T-Beam® Systemmalfunction.s If a NEW installation, check Door Arm position. Refer to Installation poster or downloadposter from WWW.GENIECOMPANY.COM.s Check if Limits are properly set. See page 5 & 9.s Check if Safe-T-Beam® Red LED is flashing. See page 8.s Check Safe-T-Beam® system for beam obstruction or misalignment of lenses. See page 8.s Check garage door for binding.s If an operational problem exists, and opener will not close. The opener can be forced toclose as follows; Press and hold the wall console button until door is completely closed.s Check for interference from adjacent Safe-T-Beam® units.s Contact The Genie Company at 1-800-35-GENIE.Door starts down,then STOPS before itis closed.ORDoor will only open.s Check Safe-T-Beam® wire connections at powerhead. See page 8, STB Instruction, Poster or website.s Check Limits are properly set. See page 5 & 9.s Check CONTACT REVERSE. See page 5.s Check garage door for binding.s Check closing "FORCE" adjustment. See page 10 .Door starts up, butSTOPS before it iscompletely open.s Check Limits are 0properly set. See page 5.s Be sure door, opener, and springs are in good repair, properly lubricated and balanced.s Check opening "FORCE" adjustment. See page 10.s WARNING: If you suspect a problem with the garage door hardware or springs,contact The Genie Company at 1-800-35-GENIE.Door will only runclosed.s Check Limits are properly set. See pages 5 & 9.s Check Sure-Lock™. Sure-Lock™ should be OFF for normal operation. See page 7.s Check door balance, condition, and door spring.s Check opening "FORCE" adjustment. See page 10.s WARNING: If you suspect a problem with the garage door hardware or springs,contact The Genie Company at 1-800-35-GENIE.Door opener starts forno reason.s Button stuck on wall console or remote.s Was a remote lost or stolen? Erase all remotes from powerhead memory and programnew remotes. STROUBLESHOOTING GUIDE - FOR HELP—1-800-35-GENIE OR WWW.GENIECOMPANY.COMOPERATIONNoisy operation. s Be sure all door fasteners are tight.s Be sure garage door is in good repair, properly lubricated and balanced.s Be sure opener is in good repair.Door opener runsslow.s .tnemtsujda/riaperlanoisseforpdeenyamrooD.8egapeeS.roodfonoitidnocgnitarepokcehCs Is this opener installed on a one piece door? Normal speed for one piece door is lowest speed setting.s If carriage travel is less than 6 feet, opener configures programming for a one piece door.s Contact The Genie Company at 1-800-35-GENIE concerning door speed.ee page 7.12©2011 The Genie Company9/2011WHAT TO DOPROBLEM

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