13 ©2011 The Genie Company 9/2011TROUBLESHOOTING GUIDE - POWERHEAD LEDs FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COMPowerhead LED Possible Problem SolutionRound LED Long LEDOFF OFFNormal operation None requiredNo response from unitCheck power supplyContact a trained door systemtechnicianON/RED/STEADY ON/RED/STEADY Limits NOT set properly Reprogram Limits, see page 5ON/RED/FLASHINGON/RED/FLASHINGProgram error Unplug unit, wait 5 seconds, plug inComponent failure Contact a trained door systemtechnicianON/BLUE/FLASHING OFF Remote NOT programmed Program remote, see page 6ON/PURPLE/FLASHING OFF IntelliCode® 1 remote NOTprogrammedProgram remote using IntelliCode®margorpneht ,6egapees,etomer2IntelliCode® 1 remote usinginstructions on page 6.ON/RED/FLASHING OFFSafe-T-Beam® physicalobstruction Remove obstruction, recheck unitSafe-T-Beam® signalinterferenceCheck alignment of Safe-T-Beam® pairand nearest other Safe-T-Beam® pairOFF ON/RED/FLASHINGDoor contact in up or downtravel Remove 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