Troubleshooting 8-10 Make sure that the telephone line is properly connected. Make sure that the COM port in the communication software iscorrectly set. Turn off power management.Optical Drive ProblemsThe optical drive cannot read a disc. Make sure that the disc is correctly seated in the tray, with the labelfacing up. Make sure that the disc is not dirty. Clean the disc with a disccleaning kit, available in most computer stores. Make sure that the optical drive driver is installed correctly. Make sure that the computer supports the disc or the files contained.You cannot eject a disc. The disc is not properly seated in the drive. Manually release the discfollowing the method described next:1. Turn off the computer.2. Insert a small rod, such as a straightened paperclip, into thedrive’s manual eject hole and push firmly to release the tray.