z Product model name, part number, and serial numberz Proof of purchase, if you have not pre-registered your productz A list of system hardware and software, including revision levelz Diagnostic error messagesz Details about recent configuration changes, if applicableTo send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA).Products sent to 3Com, without authorization numbers clearly marked on the outside of the package,will be returned to the sender unopened, at the sender’s expense. If your product is registered andunder warranty, you can obtain an RMA number online at http://www.h3cnetworks.com undersupport, Repair & Replacement Request. First time users will need to apply for a user name andpassword.Contact Us3Com offers telephone, e-mail and internet access to technical support and repair services. To accessthese services for your region, use the appropriate telephone number, URL or e-mail address.Find a current directory of contact information posted on the web site at http://www.h3cnetworks.comunder Support, Technical Support Contact..Documentation FeedbackYou can e-mail your comments about product documentation to info@h3c.com.We appreciate your comments.Environmental ProtectionThis product has been designed to comply with the requirements on environmental protection. For theproper storage, use and disposal of this product, national laws and regulations must be observed.