Diagnosing and recovering from problems 10-9Can’t write to diskette 1. Make sure you are using the correct type of diskette.Make sure that the diskette is correctly formatted.2. Make sure the diskette is not write-protected.3. Make sure you are sending information to the correctdrive.4. Make sure there is space on the diskette for theinformation. (Try using a blank, formatted diskette.)5. Make sure the drive power and signal cables aresecurely attached to the back of the drive. Forinstructions on working in the system unit, see”Working with the hardware in the system unit” onpage 8-3.6. Make sure that the Diskette Drive parameter is enabledin Setup under Advanced Options, Security Options.Can’t format diskette 1. Make sure the diskette is not write-protected.2. Make sure you are using the correct type of diskette.3. Make sure the drive power and signal cables aresecurely attached to the back of the drive. Forinstructions on working in the system unit, see”Working with the hardware in the system unit” onpage 8-3.4. Make sure Diskette Drive is not disabled in the BIOSSTANDARD CMOS Menu.Keyboard doesn’t work oronly some keys work1. Make sure the keyboard cable is correctly and securelyconnected to the keyboard port (not the mouse port)on the back of the system unit.The keyboard port has this symbol next to it to helpyou:2. Move your fingers across the keys. Make sure no keysare stuck.3. If you have a protector over your keyboard, make surethat it allows typing. Some do not.4. Turn the system unit off, wait 10 seconds, and thenturn the system unit on again.Table 1: Hardware problems (Continued)If the problem is: Here's what to do:Note: If any of these problems continue after taking the actions listed, see "HelpWaresupport and services" on page 2-1 for information on obtaining service.
