2-4 IBM Personal Computer User GuideHow do I get help electronically?Electronic supportThere are many different ways to receive technical support and information if youhave questions or problems. Electronic support is easy to use, quick, and verythorough. Best of all, the only charges that typically apply are the ones you pay toyour telephone company or the company you use to log onto the World Wide Web.The following are some of the electronic support options you can use.InternetYou can use the Universal Resource Locator (URL) to contact us on the Internet.When you link to the IBM computer support home page, you can search fortechnical tips, download updated drivers and find out about many other things.You can visit the IBM computer support site at the following URL:http://www.ibm.com/pc/supportYou can access the IBM Online Assistant from the Web sites. The IBM OnlineAssistant can help you diagnose and resolve many common technical problems. Touse the Online Assistant, you must first connect to the IBM Support page andcomplete a personal profile.
