Section 3: FeaturesProduct Description 1193Toll Restriction OverrideDescriptionToll Restriction Override lets a user temporarily bypass an extension’s Toll Restriction. This helps auser that must place an important call that Toll Restriction normally prevents. For example, youcould set up Toll Restriction to block 900 calls and then provide a Toll Restriction Override code toyour attendant and executives. When the attendant or executive needs to place a 900 call, they just: Press CALL1 and dial their override code. Press a line key or dial a trunk access code (e.g., 9 or #9 002). Place the 900 call without restriction.You can assign a different Toll Restriction Override code to each extension. Or, extensions canshare the same override code.Traffic Management Report (TMS)DescriptionThe system provides comprehensive Traffic Management (TMS) Reports that help when analyzingsystem usage and calling patterns. The TMS report is in five sections (shown below):1. Trunk Calls Sorted by Extension2. Trunk Calls Sorted by Trunk3. ACD Calls Sorted by Agent4. ACD Calls Sorted by ACD Group5. All Trunks Busy ReportTMS Report Timed Print OptionsYou can set up the Traffic Management Report to start and stop at a preset time, and to periodicallyprint out during the “active” time period. For example, the TMS can print at 60 minute intervalsbetween 8:00 AM and 5:00 PM, and then be off-line until 8:00 the following morning. The time thereport printed is indicated along with the date and page number on each page of the TMS report.Aspire• AvailableAspire• Available
