Section 3: Features54 Product DescriptionComputer Telephony Integration (CTI) ApplicationsDescriptionComputer Telephony Integration (CTI) applications automate your office with TAPI compatibilityand external PC control. CTI puts your telephone system on the cutting edge of modern office pro-ductivity with:Personal Computer Interface (PCI)Use a CTA Module installed in your keyset as a Personal Computer Interface. Installing theTAPI software driver and TAPI compatible software in your personal computer will allowyour PC to operate your telephone. The TAPI software driver provides all TAPI Basic Ser-vices and a host of TAPI Supplemental Services. See “TAPI Compatibility” for more.Telemarketing DialTelemarketing Dial is PC-based dialing that enables your staff to canvas prospects quickly andefficiently. Use third-party database software installed on your PC as auto-dialer which canautomatically look up your clients and dial their numbers. See “Data Communications” formore on setting up this feature.Database LookupProvided through Caller ID and TAPI Compatible third-party software (such as ACT! orGoldmine), Database Lookup displays your caller’s account information before their call iseven answered.Open Architecture Interface (OAI)OAI allows unique PC-based system functions via third-party development.Aspire• Available
