NEC Aspire Product Description

Also see for Aspire: User guide User guide Handbook User guide Quick reference guide

Contents

NEC Aspire Product Description Manual pdf 45 page image

Section 3: FeaturesProduct Description 393Call Forwarding, FixedDescriptionFixed Call Forwarding is a type of forwarding that is permanently in force at an extension. Calls to anextension with Fixed Call Forwarding enabled automatically reroute - without any user action. Unlikenormal Call Forwarding (which is turned on and off by extension users), Fixed Call Forwarding is setby the administrator in system programming. Fixed Call Forwarding complements Voice Mail, forexample. The administrator can program Fixed Call Forwarding to send a user’s unanswered calls totheir Voice Mail mailbox. Each individual user no longer has to manually set this operation.In system programming, the administrator can set the Fixed Call Forwarding destination and typefor each extension and virtual extension. The forwarding destination can be an on- or off-premiseextension port or Voice Mail port. The Fixed Call Forwarding types are: Fixed Call Forwarding with Both Ringing (Program 24-06 Option 1) Fixed Call Forwarding when Unanswered (Program 24-06 Option 2) Fixed Call Forwarding Immediate (Program 24-06 Option 3) Fixed Call Forwarding when Busy or Unanswered (Program 24-06 Option 4) Fixed Call Forwarding Off-Premise (Program 24-07)Fixed Call Forwarding reroutes the following types of incoming calls: Ringing intercom calls from co-worker’s extensions Calls routed from the VRS or Voice Mail Direct Inward Lines DISA, DID and tie line calls to the forwarded extension Transferred callsFixed Call Forwarding ChainingFixed Call Forward Chaining allows Fixed Call Forwards to loop from one extension to the next. Forexample, you could have the chain 301 302 303 304 set up for Fixed Call Forwarding whenBusy. If extension 301 is busy, calls to 301 route to 302. If 302 is also busy, the calls route to 303 and soon. Chaining allows you to set up very basic hunting between co-workers.Keep the following in mind when setting up Fixed Call Forwarding Chaining: If Fixed Call Forwarding Chaining forms a complete Call Forwarding loop (i.e., 301 302 303 301), the system rings the last extension in the chain (303). It does not complete the loop. If Fixed Call Forwarding Chaining finds an extension with user-implemented Call Forwarding in themiddle of a chain, it rings that extension. It does not continue routing to the other extensions inthe chain. If one of the extensions in a Fixed Call Forwarding chain has its fixed option set for Both Ringing(1), the system rings that extension. It does not continue routing to the other extensions in the chain. The receiving extension’s display shows:Aspire• AvailableSTA AAA AAA is the extension that initially placed the call.TRANSFER<< STA BBB BBB is the first extension in the Fixed Call Forwarding chain.