NEC Aspire Product Description

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Contents

NEC Aspire Product Description Manual pdf 77 page image

Section 3: FeaturesProduct Description 713E911 CompatibilityDescriptionE911 Compatibility ensures that emergency calls always get through. If an emergency occurs, auser simply goes to any phone, lifts the handset and dials 911. The system’s built-in E911 compati-bility places the emergency call even if the user forgets to dial an access code or press a line key.The E911 capabilities include: Attendant NotificationThe attendant receives a notification each time a co-worker dials an emergency 911 call. Thisnotification is the co-worker’s name and number display optionally accompanied by an audi-ble alarm. Notification occurs regardless of whether the attendant is idle or busy on a call. Youcan optionally extend this capability to other supervisory extensions as well. Emergency RoutingWhen an extension user dials 911, the system can automatically find a trunk for the call. Thesystem can choose a route to which the user normally does not have access. If all normalroutes are busy, the system can even disconnect an active call and place the emergency call.E911 Compatibility uses the flexibility of the Automatic Route Selection Call Route Optionsto route 911 emergency calls (even in systems in which ARS is not enabled). E911 Outgoing DialingThe software version you have determines what route the E911 calls follow. Your systemwill either follow the Automatic Route Selection Call Route Options (even in systems inwhich ARS is not enabled) or the trunk group route programming, depending on your soft-ware version. If your system follows trunk group route programming, it’s still possible touse the flexibility of the Automatic Route Selection Call Route Options for additionalrouting options. Forced Disconnect Follows Timer to Disconnect CallWhen all lines in the programmed route are busy and the system must drop a call in orderto place a 911 call, the system will wait the amount of time set in Program 81-01 beforedisconnecting the call. Compatibility with Customer Provided E911 EquipmentThe system can automatically send a 911 call to customer-provided E911 equipment (such asthe Proctor 911 ANI-LINK System II). The E911 equipment will dial emergency service andprovide the caller’s extension number to the emergency personnel. When using this type ofequipment, the system must be programmed to send E911 calls to the trunk connected to theE911 box. This is done by assigning the trunk to the E911 trunk group and using ARS to routeall 911 calls to that port. The Dial Treatment must then be set to send the extension numberand ‘911’ to that port. This is usually accomplished using XRE in the Dial Treatment, butcheck the requirements of your E911 box. Calling Party IdentificationWith ISDN installed, the system can provide the calling party’s telephone number and exten-sion number. No additional customer-provided 911 equipment is required.Aspire• Available