NEC POWERMATE V Manual

Also see for POWERMATE: Service manual Manual Manual Manual Service manual

Contents

7-10 Solving System ProblemsGetting Help From Your NEC DealerThe NEC dealer from whom you purchased your system isa good source of help and should be contacted. The dealer isbacked by complete support resources and programs withinNEC.Getting Help From NEC's Technical Support CenterHelp is available to you through the NEC TechnicalSupport Center. Direct assistance is available 24 hours aday, 7 days a week. You can call the Support Center, tollfree, at 1-800-632-4525.Before calling, please have ready your system name, modelnumber, serial number, and purchase date. Also have readyas much information as possible about the problem you arehaving, including any error messages that occurred.NEC Warranty/Non-Warranty Repair ServiceNEC’s repair service is designed to support your warrantyand non-warranty service activity.Before you call for repair service, see the previous sectionsin this chapter to determine if you can solve the problemyourself, within your company, through your dealer, or withthe help of a technician from the NEC Technical SupportCenter.If your system requires repair service from NEC, call theappropriate repair service:n To request repair service in the United States, call1-800-632-4525 or fax to 1-800-695-3044.n To request repair service in Canada, call1-800-268-4191 (English Response) or1-800-268-4115 (French Response).