Program 41 : ACD Setup41-11 : VRS Delay AnnouncementLevel:SA(This Program is available for V1.5 or higher)DescriptionUse Program 41-11 : VRS Delay Announcement to assign the VRS message number to use as themessage source for the 1st and 2nd Delay Announcement Messages. Refer to Program 41-08 formore on setting up the ACD overflow options.This program is activated when the delay announcement source and options are assigned as VRS inProgram 41-08-03.Input DataACD Group No. 01 ~ 02ItemNo.Item Input Data Description Default01 Delay Message StartTimer0 ~ 64800 (seconds) Input the time before the 1st Delay Mes-sage Starts.002 1st Delay MessageNumber0 ~ 1010 = No Message101 = Fixed MessageInput the VRS Message to be played asthe 1st Delay Message.003 1st Delay MessageSending Count0 ~ 255 Input the number of times the 1st DelayMessage is sent. If set to 0, the messageis not played.004 2nd Delay MessageNumber0 ~ 1010 = No Message101 = Fixed MessageInput the VRS Message to be played asthe 2nd Delay Message.005 2nd Waiting MessageSending Count0 ~ 255 Input the number of times the 2nd DelayMessage is sent. If set to 0, the messageis not played.006 Tone Kind at MessageInterval0 = Ring Back Tone1 = MOH Tone2 = BGM SourceInput what is heard between the Delaymessages.007 ACD Forced Discon-nect Time after the2nd DelayMessage0 ~ 64800 (seconds)(0 = No Disconnect)Set the time, after the last 2nd Delay Mes-sage is played, before the call is discon-nected.6008 Queue Depth An-nouncement0 = Disable1 = After 1st (1st)2 = After 2nd (2nd)3 = After 1st and 2nd(1st and 2nd)Input when the Queue Depth Announce-ment is played.0ConditionsNoneISSUE 6.0 SL1100Programming Manual 2-373Program41
