A-8 Reference GuideHow to reach usWe can help you with your problem more effectively if you havecompleted the environment profile in the previous section. If youcontact us by telephone, please be ready to supply Farallon TechnicalSupport with the information you used to configure the NetopiaRouter. Also, please be at the site of the problem and prepared toreproduce it and to try some troubleshooting steps.When you are prepared, contact Farallon Customer Service by e-mail,telephone, fax, or post:Internet: techsports@farallon.com (for technical support)info@farallon.com (for general information)Phone: 1 510-814-5000Fax: 1 510-814-5023Farallon Communications, Inc.Customer Service2470 Mariner Square LoopAlameda, California 94501USAFarallon Bulletin Board Service: 1 510-865-1321Online product informationProduct information can be found in the following:Farallon World Wide Web server via http://www.farallon.comInternet via anonymous FTP to ftp.farallon.com/pubAppleLink (Third Parties A-G)FAX-BackThis service provides technical notes which answer the mostcommonly asked questions, and offer solutions for many commonproblems encountered with Farallon products.FAX-Back: +1 510-814-5040
