Find helpSupportWhen you want to learn more about how to use yourproduct or you are unsure how your device shouldfunction, go to www.nokia.com/support, or using amobile device, www.nokia.mobi/support, or, in yourdevice, select Menu > Help > Help.If this does not resolve your issue, do one of the following:• Restart the device: switch off the device, and removethe battery. After about a minute, replace the battery,and switch on the device.• Restore the original factory settings.• Update your device software.If your issue remains unsolved, contact Nokia for repairoptions. Go to www.nokia.com/repair. Before sendingyour device for repair, always back up the data in yourdevice.Update device softwareAbout software updatesSoftware updates may include new features and enhancedfunctions that were not available at the time of purchaseof your device. Updating the software may also improvethe device performance.Warning: If you install a software update, youcannot use the device, even to make emergency calls, untilthe installation is completed and the device is restarted.Be sure to back up data before accepting installation of anupdate.Downloading software updates may involve thetransmission of large amounts of data (network service).Make sure that the device battery has enough power, orconnect the charger before starting the update.After updating your device software or applications, theinstructions related to the updated applications in the userguide or helps may no longer be up to date.Software updates over the airSelect Menu > Ctrl. panel > Phone > SW update.With Software update (network service), you can check ifthere are updates available for your device software orapplications, and download them to your device.Downloading software updates may involve thetransmission of large amounts of data (network service).Make sure that the device battery has enough power, orconnect the charger before starting the update.9 Find help
