Nortel BCM50 Troubleshooting Manual

Also see for BCM50: Configuration guide Installation and maintenance guide Keycode Installation Guide Integration guide Installation and configuration guide

Contents

46 Chapter 4 Software TroubleshootingNN40020-700NN40020-700Assigned DNsThe Assigned DNs tabbed panel displays the DN properties for lines that are assigned totelephones.This information can also be configured on the DN record. Any information added, deleted ormodified in this table reflects in the DN record.Restoring system dataIf the programming of lines and extensions is incorrect, you can restore from an archive file, oryou can restore the system to factory defaults. This section provides the procedures to follow torestore system data from an archive file, and to restore factory defaults. For information about theeffects of performing a restore operation, or about optional components, see the BCM50Administration Guide (NN40020-600)Restoring data from an archiveTo restore data from an archive1 In the task panel, click the Administration tab.2 Open the Backup and Restore folder, and then click Restore.The Restore panel opens. The Restore From selection field has BCM as a default value.3 In the Restore From selection field, select the location of the archive file to restore:• BCM• My Computer• Network folder• FTP server• SFTP server• USB storage device• Factory Default4 Click the Restore button.The Select Components to Restore window opens.Note: Lines that do not allow single-line assignment, such as PRI lines and VoIP lines,will not display this tabbed panel.Caution: A backup operation can interrupt services running on the BCM50. Awarning displays whenever the backup will cause a service interruption. If youwant to perform a backup that does not affect the system, you can excludeservices that would be affected. Alternatively, you can include these services andperform a backup at a time when the system is typically not in use.