118 Communication Control ToolkitSupported functions and events Standard 5.01Supported featuresFeature TAPI Service Provider IPML Service ProviderCall control featuresMake Call Yes YesDial Yes (only on consult leg) YesHold Current Call Yes YesUnhold Call Yes Yes (Retrieve Call)Drop Current Call(Release)Yes YesBlind Transfer Call Yes (For internal switch callonly. Network blind transfersare not supported.)YesInitiate Managed Transfer Yes YesComplete Transfer Yes (Multiple transfers onsame call are not consistent.)YesInitiate Conference Call Yes. When initiating theconference, you mustcomplete the conferenceusing the same phone set (forexample, physical set or softphone) that you used toinitiate the conference.Yes (three-party only DMS)When initiating theconference, you mustcomplete the conferenceusing the same phone set (forexample, physical set or softphone) that you used toinitiate the conference.