22 Chapter 3 Planning a Meridian Mail data collectionCan be migrated Cannot be migrated• system distribution lists (SDL)• remote voice users• directory entry users• personal verification recording• SDLs with names that contain punctuationmarks• SDLs that are less than three digits in length• voice segments in menus• announcements• fax segments• menu structure• Thru-Dial servicesNote 1: CallPilot currently supports only one customer. Mailboxes with the same numbers that existin different customer groups are not migrated.Note 2: CallPilot does not support the remote notification COS feature.The following table details the message data that can and cannot bemigrated from Meridian Mail to CallPilot.Message dataCan be migrated Cannot be migrated• voice messages that are present in eachuser’s mailbox• non-delivery notifications• system messages• Contact Center prompts that are present ineach user’s mailbox• Not applicableMeridian Mail system sizeThis section provides guidelines only for common migration situations.You can ensure a smooth transition if you evaluate and plan the migrationcarefully.Nortel CallPilotMeridian Mail to CallPilot Migration Utility GuideNN44200-502 01.02 Standard5.0 17 April 2007Copyright © 2007, Nortel Networks.
