Nortel Meridian Mail Utility Manual

Also see for Meridian Mail: User guide Reference guide Release note User guide Installation quick reference guide

Contents

Nortel Meridian Mail Utility Manual Manual pdf 77 page image

Using Application Builder to complete the migration of voice services 77• fax itemsEach voice service (for example, a menu) migrated from Meridian Mailis represented as an Application Builder application on CallPilot. Thisapplication contains voice or fax items, or both, that are associated with themigrated voice service on Meridian Mail.The logic of the voice services is not migrated to CallPilot. Only a defaultapplication is created in Application Builder. You must complete theapplication manually so that you can put it into service in CallPilot.Identifying migrated voice itemsItems migrated to CallPilot are identified by the type and ID of the migratedvoice services.PromptsA migrated prompt has a prefix of file11, followed by underscore and themailbox number from Contact Center. For example, a prompt from mailbox8053 appears as file11_8053 in Application Builder. The description of theapplication is as follows: "Migrated SCCS Prompts from mbx 8053."Fax servicesA migrated fax service has the prefix FS1, followed by the service ID fromthe Meridian Mail VSDN table. For example, a fax service with an ID of30000 appears as FS130000 in Application Builder. The description of theapplication is as follows: "Migrated from Fax Service FS130000."MenusA migrated menu has a prefix of MS1, followed by the service ID from theMeridian Mail VSDN table. For example, a Voice Services menu with an IDof 1035 appears as MS11035 in Application Builder. The description of theapplication is as follows: "Migrated from Menu Service MS11035."AnnouncementsA migrated announcement has the prefix AS1, followed by the serviceID from the Meridian Mail VSDN table. For example, a Voice Servicesannouncement with an ID of 1004 appears as AS11004 in ApplicationBuilder. The description of the application is as follows: "Migrated fromAnnouncement Service 11004."To complete migrated voice services in Application BuilderThe following procedure explains how to complete the migration of MeridianMail voice services in Application Builder so that you can use them asCallPilot applications. You must have a good knowledge of ApplicationNortel CallPilotMeridian Mail to CallPilot Migration Utility GuideNN44200-502 01.02 Standard5.0 17 April 2007Copyright © 2007, Nortel Networks.