Nortel Meridian Mail Utility Manual

Also see for Meridian Mail: User guide Reference guide Release note User guide Installation quick reference guide

Contents

Nortel Meridian Mail Utility Manual Manual pdf 93 page image

Replacing Meridian Mail with CallPilot 93Replacing Meridian Mail with CallPilotIntroductionOnce data is successfully migrated, CallPilot can replace Meridian Mail asthe messaging system on the switch. For details on configuring the switchfor CallPilot, refer to the section on switch programming in the configurationand testing guide for your switch (see "Reference documents" (page 18)).MGate cardTo connect the CallPilot system to a Meridian 1* or Communications Server1000 switch (formerly known as CS 1000), you must replace the MGatecard in the switch with an NTRB18CA MGate card.Removing VMBA from the X11 database on the switchIf you perform a complete changeover from Meridian Mail to CallPilot, anyvoice mailbox administrator (VMBA) data becomes meaningless, becausethe Meridian 1 switch no longer has a link with the voice mail service. Youcan leave the VMBA data unchanged or remove it.Some customers prefer to perform a phased cut-over to CallPilot. In thiscase, a single Meridian 1 switch supports both Meridian Mail and CallPilotfor a specified time. Nortel recommends that these customers delete theVMBA data in the X11 database for telephone sets of users who migrateto CallPilot.Using MAT when upgrading from Meridian MailIf Meridian Mail is still present on the Meridian 1 switch, and VMBA data isprogrammed in the Meridian Administration Tools (MAT) for a set that is to bemigrated to CallPilot, delete the VMBA information through MAT on a per setbasis. Since the VMBA data cannot be modified globally, this task must bedone one set at a time. If the VMBA data is completely removed by using theMAT, and the set changes are synchronized with the Meridian 1 database,the VMBA data for the deleted sets is removed in the X11 database.If CallPilot is installed and Meridian Mail is removed entirely, the VMBA datais meaningless in both the X11 database and the MAT. The VMBA datacan be removed or remain in the databases at the discretion of the systemadministrator. In either case, the data has no meaning without a MeridianMail system, due to the absence of a link for creating or deleting MeridianMail voice mailboxes.CallPilot and Contact Center integrationIf you integrate CallPilot and Contact Center, ensure that you configure theContact Center accordingly before putting both systems into operation.Nortel CallPilotMeridian Mail to CallPilot Migration Utility GuideNN44200-502 01.02 Standard5.0 17 April 2007Copyright © 2007, Nortel Networks.