Agent features27Using Not ReadyUse the Not Ready feature to take your telephone out of the call queuewhile completing post-call work.Note: If you don't activate Make Set Busy or Not Ready, callers willcontinue to be directed to your phone.To use Not Ready:Placing or answering non-ACD callsUse this feature to place and receive calls on your individual line.To place a call:1. Press the NotReady key to temporarilylog out of the system.Note: The NotReady LCD remains lit aslong as the feature is active.or2. To return to the queue, choose one ofthe following:— Press the In-Calls key.— Press the NotReady key.1. Press your individual DN key.2. Use the dial pad to dial the telephonenumber.Note: The LCD remains lit as long asyou are on the call.NotReady2260NotReady2498