P0857846 Issue 02 Norstar-PLUS Modular ICS 2.0 System Coordinator GuideTransferring callsUsing the transfer featureTransfer allows you to direct a call to a telephone in your Norstarsystem, within the Norstar network, or external to Norstar.Transferring a call• Press ƒ‡‚.• Call the person to whom you want to transfer the call.• If you want to talk to the person to whom you are transferring thecall, wait for them to answer, and speak to them beforeproceeding.• When you are ready to complete the transfer, press ® or JOIN.You cannot use Last Number Redial, Saved Number Redial, aspeed dial code, Priority Call or Ring Again to dial the number for atransfer.Depending on how a private network call is routed, it may not alwaysbe possible for the system to return a transferred call to you if thetransferred call is not answered. When transferring a call to a privatenetwork destination, stay on the line until the person to whom youare transferring the call answers.You cannot use the Line Pool feature code to access a line pool fora transfer. To use a line pool, use a programmed line pool button, orpress ∆ and enter a line pool access code.If you have an auxiliary ringer programmed to ring for calls on anexternal line, and you transfer a call on that line without announcingthe transfer, the auxiliary ringer rings for the transferred call.Transferring external callsIf an external call is transferred to a busy telephone, or not answeredafter a few rings, the call automatically rings again at the telephonefrom which it was transferred, and the display indicates that thetelephone was busy or that no one answered.ƒ‡‚
