Oce WP36/50 Operation Manual

Contents

CHAPTER 4 TROUBLESHOOTING4-8The Paper jam message is displayed on the message displaywhen paper becomes stuck in the paper transport system, thepaper feed timing is incorrect, or paper fails to feed at all. Thejam can be corrected by removing the paper.The printer goes off-line when the Paper jam message is dis-played.When a paper jam occurs, a paper jam message and the paperjam location are indicated on the message display. Details ofthe messages and paper jam locations are as follows:When the jammed paper has been removed, open and closethe printer’s front cover. Then the printer automaticallywarms up, goes on-line, and continues printing. Dependingon the point at which the jam occurred, the printer may ormay not print the jammed page.If paper jams occur frequently, try using a different type ofpaper, replace with paper from another ream, turn the stackof paper over, or turn the paper the other way around. Also,look for tiny pieces of paper that may have been torn off andoverlooked when the jammed paper was removed.If you cannot solve the problem by changing the paper, theremay be a problem with the printer. Contact your service rep-resentative.When removing jammed paper, pull it out carefully so as notto tear it. Torn pieces of paper are difficult to remove and maybe hand to find. Be sure to remove them all.Online help messagesWith the online help message function, this printer can displaythe procedure to correct a paper jam on the message display.When a paper jam message is displayed, press the key.Pressing the V key at the online help message display showsthe next step; pressing the U key shows the previous step. Toexit the online help message display, press the key. Thepreviously shown paper jam message appears.4. Correcting a Paper JamPaper jam message Pager jam location Description Reference PagePaper jamCassette 1(2)A Paper is jammed at the paper cassette or inside theprinter. “1” appears with upper cassette, while "2"with lower cassette.4-9Paper jamCassette 3(4)B Paper is jammed at the option paper feeder cassette.When installing the paper feeder PF-70, “3” appearswith upper cassette, while “4” with lower cassette.4-9Paper jamFinisherC Remove the paper jammed in the paper stacker. (Fordetails, see the operation guide for document finisher)See documentfinisher DF-75Operation GuidePaper jamMP TransportD Paper is jammed inside the MP transport.4-9Paper jamMP TrayE Paper is jammed at the MP tray.4-9Paper jamReverse adapterF Paper is jammed at the reverse adapter of documentfinisher DF-75.See documentfinisher DF-75Operation GuidePaper jamLeft cover 1 (to 3)G Paper is jammed in the left cover section. “3” appearswhen jam occurs in the left cover section of the paperfeeder.4-11NOTE??