- 100 -Other Issues3 3. TroubleshootingImage Quality IssuesMemo● If the following information does not solve your issue, contact your dealer.Symptom Point to check Remedy ReferenceVertical lines appear.Paper feed directionThe LED heads are dirty. Wipe the LED heads with a softtissue paper.page 122The toner is low. Replace the toner cartridge. page 107The image drum is damaged. Replace the image drum. page 112Foreign materials may bepresent on the image drum.Replace the image drum. page 112The light-shielding film of theimage drum is dirty.Wipe the film with a soft tissuepaper.-The image drum is not installedproperly.Install the image drum properly. page 112Printed images arefading vertically.Paper feed directionThe LED heads are dirty. Wipe the LED heads with soft tissuepaper.page 122The toner is low. Replace the toner cartridge. page 107The paper is unsuitable. Use supported paper. page 53Printed images are light. The toner save is enabled. Change the toner save settings. -The toner cartridge is notinstalled properly.Install the toner cartridge properly. page 107The toner is low. Replace the toner cartridge. page 107The paper is moist. Use paper stored in propertemperature and humidityconditions.page 53The paper is unsuitable. Use supported paper. page 53The paper is unsuitable.The settings of media type andweight are incorrect.Press the <ENTER> buttonand select [Menus] > [TrayConfiguration] > the paper trayconfiguration you are using, andthen select the proper values for[Media Type] and [Media Weight].Or, select a larger value for [MediaWeight].page 53The paper is recycled.The media weight setting isunsuitable.Press the <ENTER> buttonand select [Menus] > [TrayConfiguration] > the paper trayyou are using, and then select alarger value for [Media Weight].page 53Printed images arepartially faded. Spotsand lines appear.The paper is too moist or dry. Use paper stored in propertemperature and humidityconditions.page 53[Paper Black Setting] or[Paper Color Setting] isimproperly configured.Press the <ENTER> button andselect [Menus] > [System Adjust],and then change the value for[Paper Black Setting] or [PaperColor Setting].-[Trans. Black Setting] or[Trans. Color Setting] isimproperly configured.Press the <ENTER> button andselect [Menus] > [System Adjust],and then change the valuefor [Trans. Black Setting] or[Trans. Color Setting].-