Appendix B Page 191Appendix BFrequently AskedQuestionsIf you encounter a problem with your handheld, do not call TechnicalSupport until you have reviewed the following list of frequently askedquestions, and you have also reviewed the following:n The README file located in the folder where you installed thePalm™ Desktop software on your computern The Helpnote folder located in the folder where you installed thePalm Desktop software on your Windows computer (or on yourPalm Desktop software CD-ROM)n The Palm Desktop online Helpn The Palm Desktop software for the Macintosh User’s Guide located inthe Documentation folder in the Palm Desktop software foldern The “Palm Support Assistant” knowledgebase, accessible athttp://www.palm.com under the Support sectionn The most recent Palm™ m100 series handheld HelpNotes on yourregional web siteIf you are still having problems, contact Technical Support. ForUS and International telephone numbers, go to http://www.palm.com.Note: Thousands of third-party add-on applications have beenwritten for the Palm OS ® handhelds. Unfortunately, we are notable to support such a large number of third-partyapplications. If you are having a problem with a third-partyapplication, please contact the developer or publisher of thatsoftware.
