Appendix B Page 197HotSync problemsProblem SolutionI cannot do aHotSync operation;what should I checkto make sure I amdoing it correctly?n Make sure the cradle/cable is connectedsecurely.On a Windows computer try these steps:n Check the Windows system tray to makesure the HotSync Manager is running. Ifit is not, open Palm Desktop software.n Make sure you selected Local USB orLocal Serial, as appropriate, from theHotSync Manager menu.n If you are using the optional serialcradle/cable, make sure you selected thecorrect serial port on the Local tab in theSetup dialog box. It should be set to theport where you connected the cradle/cable.On a Macintosh try these steps:n Make sure HotSync Manager is enabled.If it is not, double-click the HotSyncManager icon in the Palm folder andenable HotSync Manager on the HotSyncControls tab.n If you are using the optional serialcradle/cable, double-click the HotSyncManager icon in the Palm folder and thenclick the Serial Port Settings tab. Makesure Local is selected and that the portselection matches the port where yourcradle/cable is attached.I did a HotSyncoperation, but one ofmy applications didnot synchronize.n On a Windows computer, click theHotSync Manager and choose Custom.Check that the correct conduit is active.n On a Macintosh, double-click theHotSync Manager icon. From theHotSync menu, choose Conduit Settings.Select your user name from the User pop-up menu, and check that the correctconduit is active.
