Appendix B Page 193Operating problemsProblem SolutionI don’t see anythingon my handheld’sscreen.Try each of these in turn:n Press an application button to ensureyour handheld is turned on.n Tap the Contrast icon in the upper-right corner of the Graffiti ® writing area.If the Contrast dialog box appears,adjust the contrast by holding down theup scroll button for a few seconds. If thisdoesn’t work, hold the down scrollbutton for a few seconds.n If your handheld was exposed to cold,make sure it is at room temperature.n Make sure the batteries are fresh andproperly installed.n Perform a soft reset. If your handheldstill doesn’t turn on, perform a hardreset. See “Resetting your handheld” inAppendix A.Important: With a hard reset, all recordsand entries stored in yourhandheld are erased. Neverperform a hard reset unless asoft reset does not solve yourproblem. You can restore anydata previously synchronizedwith your computer during thenext HotSync ® operation. See“Performing a hard reset” inAppendix A for instructions onrestoring your data.
