Getting Started222 Error Messages2.1 Quick Setup Error MessagesError Message Causes and SolutionsCamera setup errorConfirm connections andtry again (EA1)This error is displayed if at some point during QuickSetup, connection with the camera was lost, whichprevents Quick Setup from completion.• Check all cables, press the FACTORYDEFAULT RESET button on the camera, andre-perform Quick Setup.This camera’s firmware isout of dateUpdate camera firmware(EA2)This error is displayed when the firmware for acamera connected using Quick Setup is out of date.The camera will be registered as a remote camera,but that severely limits its functionality.• After upgrading the firmware, erase thecamera from the camera list and re-register it.Camera firmware is out ofdateUpdate camera firmware(EA3)This error is displayed when the firmware for acamera connected using Quick Setup is out of date.The camera will be registered as a remote camera,but that severely limits its functionality.• After upgrading the firmware, erase thecamera from the camera list and re-register it.Network setup errorCheck default settingsand router settings (EA4)Quick Setup cannot be performed if the subnet maskfor the router is set to either 255.255.255.248 or255.255.255.252.• Use a subnet mask setting of 255.255.255.0.If the router’s subnet mask is not 255.255.255.0, youwill need to set the BL-WV10’s [Starting Address]setting manually.• From the [Camera] tab on the [General Setup]screen, set the [Starting Address] to a valuethat corresponds with the network segmentaddress of the router.