Panasonic KX-CL400 Setup Manual

Also see for KX-CL400: Brochure & specs Brochure & specs Operating instructions

22Troubleshooting / OthersBefore contacting an authorized service representative,perform the following step.Technical Support CallsIf you have read this manual, then tried thetroubleshooting procedures and you are still havingdifficulty, please contact the reseller from which the printerwas purchased.For other LCD panel messages, refer to “LCD PanelMessage” in the Maintenance and Specificationssection.Refer to "Trouble with Network Printing" in the Maintenanceand Specifications section.TroubleshootingError message isdisplayed on the LCDpanel.XRefer to “LCD PanelMessage”.Trouble occurs duringprinting.X Refer to “PrinterTroubleshooting”.Trouble occurs whenprinting to the networkprinter.Refer to “Trouble withNetwork Printing”.Prints have dull, fadedcolors.X Refer to “Trouble withPrint Quality”.LCD Panel MessageTrouble Corrective ActionLoad Letter • Load Letter size media.JAM1See front door label• Clear the media jam.TC-KReplace• Replace the Black tonercartridge.WTCReplace• Replace the waste tonercartridge.PC-BlackReplace• Replace the Black printcartridge.PC-ColorReplace• Replace the color printcartridge.Printer Error (digit)Call for Service.• Turn the printer off and back onagain. If the problem persists,contact an authorized servicerepresentative.Printer TroubleshootingTrouble Corrective ActionThe printer is notoperating.• Plug the power cord into an ACoutlet firmly and turn the printeron.• Connect the appropriateinterface cable(s) properly.The printer doesnot print correctly.Appropriate driver may not beinstalled or this printer may not beselected.• Install the proper printer driveror select the appropriate printerwhen printing a document. Referto the Installation section.The setting forprinting is noteffective.Some applications may not allowyou to change the settingsthrough the printer driver's settingwindow.• Change the application'ssettings.Media is not fedfrom the multi-purpose tray.• Select Multi-Purpose Tray forPaper Source in the printerdriver.Frequent paperpicking errors ormedia jamsoccur.• Make sure that the media isinstalled under the hooks at thefront of the media tray.• Do not overfill the media tray(upper limit label).• Be sure to gently insert themedia tray into the slot of theprinter when installing it.• Clean the delay pad and pickuprollers of the media tray.Error indicator isblinking.A recoverable error has occurredsuch as an open door or a mediajam.• Correct the condition displayedon the printer panel (close thedoor or clear the media jam,etc.).Error indicator ison.A system error has occurred.• Turn the printer off and back onagain. If the problem persists,contact an authorized servicerepresentative.Trouble with Network Printing

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