4.3 System ProgrammingHunting Overflow133System Programming 4-69.4Description Assigns the limited number of a queue and the management of anincoming call when the queue is full. There are three types ofmanagement mentioned below:Overflow: When the queue is full, a new incoming call istransferred to the Intercept destination for the group.If the number in the queue is assigned as “0” and all extensionsare busy or logout, the call is transferred to the Interceptdestination for the group.Busy Tone: This assignment is available only when the call is madethrough an ISDN line or intercom call. If the queue is full, abusy tone is sent to a caller. If the number in the queue isassigned as “0” and all extensions are busy or logout, a busytone is sent to the caller. If the call is made through an analogline, the number in the queue is assigned as “0,” and allextensions are busy or logout, the caller will hear a ringbacktone but the call cannot be received.No: As the queue is treated as infinite, overflow will not occur anda busy tone will not be sent. The call will be kept waiting untilany extension in the group becomes idle (or logs in).IRNA starts.Selection • Hunting group number: 01 through 32• Call management : OVF (Overflow) / Busy (Busy Tone) / No• The number in the queue: 0 through 8, 1 digitDefault All hunting groups – Busy, 0Programming 1. Enter 133.Display: Hunt Overflow2. Press NEXT.Display: Group NO?→3. Enter a hunting group number.To enter hunting group number 01, you can also press NEXT.Display example: 01: Busy, 04. Keep pressing SELECT until the desired selection isdisplayed.5. Press .
