Problem Cause/solutionSound quality seems tobe getting worse.R You have registered a handset that is not recommended(page 4). The clearest sound quality is only possible byregistering the recommended handset.The handset does notring.R The ringer volume is turned off. Adjust ringer volume (page 16).R Night mode is turned on. Turn it off (page 27).The base unit does notring.R The ringer volume is turned off. Adjust ringer volume (page 25).I cannot make a call. R The handset is too far from the base unit. Move closer and tryagain.R Another unit is in use. Wait and try again later.R Answering system is being used. Wait and try again later.R If you are using a BT double adaptor to connect the unit,remove the adaptor and connect the unit to the phone wallsocket directly. If the unit operates properly, check or replacethe adaptor. (for New Zealand)R You dialled a call restricted number (page 29).R The key lock feature is turned on. Turn it off (page 17).R The unit is not designed to be used with rotary/pulse diallingservices.Caller IDProblem Cause/solutionCaller information is notdisplayed.R You must subscribe to a Caller ID service. Contact your serviceprovider/telephone company for details.R If your unit is connected to any additional telephone equipment,remove and plug the unit directly into the wall socket.R If you use a DSL/ADSL service, we recommend connecting afilter (contact your DSL/ADSL service provider) to the telephoneline between the base unit and the telephone line socket.Contact your DSL/ADSL provider for details. (for Australia)R If you use a DSL/ADSL (JetStream) service, we recommendthat you contact your DSL/ADSL service provider to have aDSL/ADSL Splitter installed. We do not recommend the use ofgeneric DSL/ADSL filters. Contact your DSL/ADSL serviceprovider for details.(for New Zealand)R Other telephone equipment may be interfering with this unit.Disconnect the other equipment and try again. (for Australia)R Other telephone equipment such as a monitored Burglar Alarmor the modem in the SKY Digital decoder may be interferingwith this unit. Disconnect the other equipment and try again. (forNew Zealand)Caller information is slowto display.R Depending on your service provider/telephone company, theunit may display the caller’s information at the 2nd ring or later.R Move closer to the base unit.Time on the unit hasshifted.R Incorrect time information from incoming Caller ID changes thetime. Set the time adjustment to “Manual” (off) (page 24).50Useful InformationTG80xxAL_NZ(en)_1021_ver001-2.pd50 50 2011/10/21 15:09:44