a. Check the settings for "DNS Server" or"Primary DNS Server" in network settings(Page 97) (or local site settings when a localsite is selected [Page 131]). Then, tryupdating the software again.When "DNS Server" is set to "Auto", theDHCP server may be the cause of theproblem. In this case, contact your networkadministrator.b. If the above step is unsuccessful, tryupdating the software again later. Thenetwork may be currently very busy.If the retry fails several times, there might be aproblem with your communication lines. Pleasecontact your dealer.Initialising a Video CameraNote• Initialisation is available only for video camerasconnected to your unit and only when you arenot on a video conference call.• For details about compatible video cameramodels, contact your dealer.1. Log in to the administrator menu (Page 112).• The administrator menu screen is displayed.2. When using IP mode:Press [ ] three times.• The fourth page is displayed.When using NAT Traversal mode:Press [ ] twice.• The third page is displayed.3. Use [ ][ ] to select "Camera Initialize" andpress [Enter].• The video camera initialisation screen isdisplayed.4. Use [ ][ ] to select the video camera to beinitialised ("Main" [default] or "Sub").5. Press [R].• A dialogue box confirming whether you want tostart the video camera initialisation is displayed.6. Use [ ][ ] to select "Yes" and press [Enter].• After the initialisation is complete, theadministrator menu screen is displayed.7. Press [Home].• The Home screen is displayed.Performing SystemInitialisation1. Log in to the administrator menu (Page 112).• The administrator menu screen is displayed.2. When using IP mode:Press [ ] three times.• The fourth page is displayed.When using NAT Traversal mode:Press [ ] twice.• The third page is displayed.130 User Manual Document Version 2013-09Contacts and Settings