385SQW0547OthersQ&A TroubleshootingRecorded pictures appear coarse, or there is interference.• We recommend trying the following methods.→ Lower ISO sensitivity (→179).→ Take pictures in brighter locations.→ Either adjust [Noise Reduction] of [Photo Style] to a higher setting or set each item other than[Noise Reduction] to a lower setting. (→130)→ ZS100Set [Long Shtr NR] to [ON]. (→144)→ Change the settings of [Picture Size] (→139) and [Quality] (→140).• When Digital Zoom is used, the picture quality will become lower if you zoom in higher.Subject appears skewed in pictures.• If you take a picture of a moving subject in the electronic shutter mode, motion picture recordingmode, or 4K photo recording mode, the subject in the picture may be skewed in some cases.This is characteristic of MOS sensors which serve as the camera’s pickup sensors. This is not amalfunction.Striping or flicker may appear under lighting such as fluorescent lighting and LED lightingfixture.• This is characteristic of MOS sensors which serve as the camera’s pickupsensors. This is not a malfunction.• If you are taking still pictures using the electronic shutter, the striping may bereduced by setting a slower shutter speed. (→102)• When noticeable flicker or striping is seen under lighting such as a fluorescentor LED lighting fixture in the motion picture recording mode, you can reducethe flicker or striping by setting up [Flkr Decrease] (→266) and fixing theshutter speed. It is possible to select a shutter speed from [1/50], [1/60],[1/100], or [1/120]. You can set the shutter speed manually in the CreativeVideo Mode. (→124)Brightness or coloring of recorded picture different from real life.• When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed mayintroduce slight changes to brightness and color. These are a result of the characteristics of thelight source and do not indicate a malfunction.• When recording subjects in extremely bright locations or recording under fluorescent lighting, LEDlighting fixture, mercury lamp, sodium lighting etc., the colors and screen brightness may change orhorizontal striping may appear on the screen.Subject cannot be locked. (AF tracking not possible)• Set the AF area to the distinctive color of the subject if there is a part that is different from thesurrounding color. (→151)Low or inaudible operating sound.• The speaker is blocked.
