393SQW0547OthersQ&A TroubleshootingThe Wi-Fi connection is not recognizing my PC.• By default, the Wi-Fi connection uses the default workgroup name of “WORKGROUP”. If the nameof the workgroup has been changed, it will not be recognized.→ Select [PC Connection] then [Change Workgroup Name] in the [Wi-Fi Setup] to change theworkgroup name to match that of your PC. (→344)Pictures cannot be transmitted to the computer.• If a firewall is enabled by the OS or security software, this unit may be unable to connect to thecomputer.Images cannot be transmitted to the WEB service.• Confirm that the login information (login ID/user name/email address/password) is correct.• WEB service server or the network may be busy.→ Try again after a while.→ Check the site of the WEB service you are sending the image to.It takes time to transmit an image to the WEB service.• Is the size of the image too large?→ Transmit after dividing the motion picture with [Video Divide] (→292).→ Reduce the image size at [Size] (→321), and then send.• It may take longer time to transmit when distance to the wireless access point is far.→ Transmit closer to the wireless access point.The image that was supposed to have uploaded to the WEB service is not there.• Upload may not complete when it is disconnected while transmitting the image.• It may take some time after uploading the image to be reflected in the WEB service depending onthe status of the server.→ Wait for a while and try again.• You can check the transmission status on the WEB service link settings by logging into “LUMIXCLUB”.I would like to return the image in the WEB service to the camera.• The images in the WEB Service cannot be saved (downloaded) to this unit. Do not delete theuploaded images, and make a backup of them.
