396SQW0547OthersQ&A TroubleshootingComputer does not recognize card.• Disconnect USB connection cable (supplied) and reconnect with card in place.• If there are two or more USB terminal on a single PC, try connecting the USB connection cable toanother USB terminal.Computer does not recognize card. (When using an SDXC Memory Card)• Check whether your computer is compatible with SDXC Memory Cards.http://panasonic.net/avc/sdcard/information/SDXC.html• A message prompting you to format the card may appear when you connect it. Do not format thecard.• If the [Access] indicator on the screen does not go off, turn the camera off before disconnecting theUSB connection cable.Cannot print when connecting to printer.• Printer not compatible with PictBridge.• Set [USB Mode] to [PictBridge(PTP)] (→82, 358).The edges of pictures are cut off when printing.• Release any trimming or edgeless printing settings on printer before printing.• The aspect ratio of pictures is different from that of paper used for printing.→ If printing in shop, check if 16:9 sizes can be printed.Cannot print panorama pictures properly.• The aspect ratio of panorama pictures is different from that of regular still pictures, and somepanorama pictures may not be printed correctly.→ Use a printer with support for panorama pictures.→ We recommend adjusting the size of a picture in accordance with print paper using the“PHOTOfunSTUDIO” software (→353).
