Panasonic WJ-GXE100 Operating Instructions Manual

Also see for WJ-GXE100: Specifications Installation guide

Contents

Panasonic WJ-GXE100 Operating Instructions Manual Manual pdf 122 page image

20 TroubleshootingBefore asking for repairs, check the symptoms with the following table.Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or aproblem is not described below.Symptom Cause/solution ReferencepagesCannot access from the webbrowser.• Is the power of the unit on?Check if the power of the unit is turned on.Installation Guide• Is the LAN cable (category 5 or better, straight, STP*)firmly connected to the network connector of the unit?*E model onlyInstallation Guide• Is the live indicator lit?When it is not lit, connection to a LAN may not beestablished or a network may be not working correctly.Check if the cables have any contact failure or if thewiring is correct or not.Installation Guide• Are the set IP addresses valid? 66• Are you accessing the wrong IP address?Check the connection as follows.With the Windows command prompt, > ping “IPaddress of the unit”.If there is reply from the unit, the connection is normal.If there is no reply, check the connection with thefollowing methods using a computer connected to thesame network as the unit. If the firewall settings on thePC are enabled, temporarily disable them beforeperforming settings on the unit.– Start the Panasonic “IP Setting Software”, confirmthe unit's IP address, and then access that IPaddress.– If the network settings (IP address, subnet mask,and default gateway) are incorrect, reboot the unitand change the network settings by using thePanasonic “IP Setting Software” within 20 minutesafter the restart.– In networks that do not have a DHCP server, theIP address of the unit will be configured to“192.168.0.10” when the unit is rebooted byholding the INITIAL SET button on the unit. Afterthe unit is initialized, access the unit and set the IPaddress again. (When the unit is initialized, all thesettings of the unit previously configured on thesetup menus will be initialized.)116Installation Guide122 Operating Instructions20 Troubleshooting