75Cause/solutionTroubleshootingBefore asking for repairs, check the symptoms with the following table.Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not describedbelow, and when having a problem with installations.• Is the power cord connected to an AC outlet firmly?Confirm that the cord is firmly connected.• Is the provided power cord connected to the recorderfirmly?Confirm that the cord is firmly connected.• Is the lens cap detached from the camera?Confirm that the lens cap is detached from the camera.Cannot turn on the power ofthe recorder.No live image is displayed.Displayed images do not fit inthe screen.ReferencepagesSymptom–––• Are the power of the camera and the connected deviceson?Confirm that the power of the cameras and the connecteddevices are on.–• Are the cables connected correctly and firmly?Confirm that the cables are connected correctly and firmly. –• Are the brightness and contrast settings of the monitoradjusted correctly?Check the settings.–• Is the user level of the current login user set to allow moni-toring of live images?Confirm that the user level of the current login user.32, 66• It may be due to the effective pixels of the monitor in use.This is not malfunction. –Blurred images are displayed. • Is there dust or dirt on the lens?Check the lens. –• Some of the setup items on the setup menu cannot beselected/configured depending on the user level settings.Confirm that the user level of the current login user.Cannot select the setup itemon the setup menu 32, 66• Sometimes this may occur due to the performance of therecorder. This is not malfunction.Noise appears when playingrecorded images, and some-times distorted.–