70TroubleshootingBefore asking for repairs, check the symptoms on the following table.Contact your dealer if a problem cannot be solved even after checking and trying the solution or if a problem isnot described below.Symptom Cause/solution ReferencepagesCannot access fromthe browser.▲ • Is the LAN cable (Category 5) firmly connected tothe network connector on the rear of the camera?OperatingInstructions▲• Is the LINK LED lit?When it is not lit, connection to a LAN may not beestablished or a network may not be working correctly.Check if the cables have any contact failure or if the wiringis correct or not.OperatingInstructions▲ • Is the designated IP address valid for thecamera? 52▲• Are you accessing the wrong IP address?Check the connection as follows:At the Windows command prompt enter> ping "IP address of the camera"When the NW484S replies, the camera is functioningnormally.If not, try either of the following:• Restart the camera and change the IP address by usingthe Panasonic IP setup software within 20 minutes afterthe restart.• Restart the camera while holding down the [INITIALSET] button on the camera. The camera will be initializedand the IP address will return to the default setting"192.168.0.10".After the camera is initialized, access the camera and setthe IP address again. (When the camera is initialized, allof the settings of the camera previously configured onthe setup menus will be initialized.)OperatingInstructions(Continued on the next page)
