Paradyne 3150 Operator's Manual

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Contents

Paradyne 3150 Operator's Manual Manual pdf 60 page image

ACCULINK 315x CSU4-10 February 1998 3150-A2-GB21-80TroubleshootingThe CSU is designed to provide you with trouble-freeservice. However, Table 4-6 gives you some direction if aproblem occurs.For problems other than those listed in the table, pleasecontact your service representative.Table 4-6(1 of 2)TroubleshootingSymptom Possible Cause SolutionsNo power 1. The power module is not securely attached.2. The wall receptacle has no power.1. Check the power module attachment.2. Check the wall receptacle power by pluggingin some equipment that is known to beworking.Power-UpSelf-Test failsThe CSU has detected an internal hardwarefailure.Contact your service representative.Message LOS atNET appears1. Network cable problem.2. No signal is being transmitted at the far-end.3. Facility problem.1. Check that the network cable is securelyattached at both ends.2. Check the far-end status.3. Contact your facility provider.Message LOS atDTE appears1. DTE cable problem.2. No signal being transmitted from the DTE.1. Check that the DTE cable is securely attachedat both ends.2. Check the DTE status.Message OOF atNet appears1. Incompatible framing format between thenetwork and the CSU.2. Network cabling problem.3. Facility problem.1. Check that the framing format for the networkinterface is correct.2. Check that the network cable is securelyattached at both ends.3. Contact your facility provider.Message OOF atDTE appears1. Incompatible framing format between theDrop/Insert port on the customer premisesequipment and the CSU.2. DTE cabling problem.1. Check that the framing format for the DTEinterface is correct.2. Check that the DTE cable is securely attachedat both ends.MessageYellow at Netappears1. Network cable problem.2. Far-end device has lost framing sync on theline.3. Facility problem.1. Check that your network cable is securelyattached at both ends.2. Check the status of the far-end device.3. Contact your facility provider.MessageYellow at DTEappearsDTE has detected an LOS or LOF condition. 1. Check the status of the DTE.2. Check that the DTE cable is securely attachedat both ends.MessageAIS at Netappears1. Upstream device is transmitting an AIS.2. The network is transmitting an AIS.1. Check the status of the upstream device(s).2. Contact your facility provider.