TABLE OF CONTENTSABOUT THIS BOOK ....................................................................................1THINGS YOU SHOULD KNOW ................................................2–8ASSEMBLING YOUR KEYSET ........................................................9DS 5000 KEYSETS SETUP..................................................................10OUTSIDE CALLSMaking an Outside Call ................................................................................................11Answering an Outside Call..........................................................................................11Universal Answer ..........................................................................................................11Recall/Flash ......................................................................................................................12Busy Line Queuing with Callback ............................................................................12Canceling Callback ........................................................................................................12INTERCOM CALLSCalling Other Stations ..................................................................................................13Answering Intercom Calls ..........................................................................................13Answer Modes ................................................................................................................13Busy Station Callback....................................................................................................14Busy Station Camp-on..................................................................................................14Calling Your System Operator....................................................................................15CALL PROCESSINGHolding Calls ............................................................................................................16–17Transferring Calls ....................................................................................................17–18Transfer with Camp-On ................................................................................................18Transfer to Voicemail ....................................................................................................18Call Waiting ......................................................................................................................18Conference Calls ............................................................................................................19Forwarding Calls......................................................................................................20–21Call Pickup ........................................................................................................................22My Group Pickup............................................................................................................22Privacy Release................................................................................................................23