Samsung MS23K3513 Series User Manual

English 23Troubleshooting and information codeTroubleshooting and information codeTroubleshootingIf you have any of the problems listed below try the solutions given.Problem Cause ActionGeneralThe buttonscannot be pressedproperly.Foreign matter maybe caught between thebuttons.Remove the foreign matterand try again.For touch models:Moisture is on theexterior.Wipe the moisture from theexterior.Child lock is activated. Deactivate Child lock.The time is notdisplayed.The Eco (power-saving)function is set.Turn off the Eco function.The oven does notwork.Power is not supplied. Make sure power is supplied.The door is open. Close the door and try again.The door open safetymechanisms are coveredin foreign matter.Remove the foreign matterand try again.The oven stopswhile in operation.The user has opened thedoor to turn food over.After turning over the food,press the Start button again tostart operation.Problem Cause ActionThe powerturns off duringoperation.The oven has beencooking for an extendedperiod of time.After cooking for an extendedperiod of time, let the ovencool.The cooling fan is notworking.Listen for the sound of thecooling fan.Trying to operate theoven without food inside.Put food in the oven.There is not sufficientventilation space for theoven.There are intake/exhaustoutlets on the front and rear ofthe oven for ventilation.Keep the gaps specified in theproduct installation guide.Several power plugs arebeing used in the samesocket.Designate only one socket tobe used for the oven.There is a poppingsound duringoperation, and theoven doesn't work.Cooking sealed food orusing a container with alid may causes poppingsounds.Do not use sealed containersas they may burst duringcooking due to expansion ofthe contents.The oven exterioris too hot duringoperation.There is not sufficientventilation space for theoven.There are intake/exhaustoutlets on the front and rearof the oven for ventilation.Keep the gaps specified in theproduct installation guide.Objects are on top of theoven.Remove all objects on the topof the oven.The door cannot beopened properly.Food residue is stuckbetween the door andoven interior.Clean the oven and then openthe door.MS23K3513AS_EO_DE68-04431L-00_PL+HU+SK+CS+EN.indb 23 3/7/2016 11:30:24 AM