Samsung MS23K3513 Series User Manual

24 EnglishTroubleshooting and information codeTroubleshooting and information codeProblem Cause ActionHeating includingthe Warm functiondoes not workproperly.The oven may not work,too much food is beingcooked, or impropercookware is being used.Put one cup of water in amicrowave-safe container andrun the microwave for 1-2minutes to check whether thewater is heated. Reduce theamount of food and start thefunction again. Use a cookingcontainer with a flat bottom.The thaw functiondoes not work.Too much food is beingcooked.Reduce the amount of foodand start the function again.The interior lightis dim or does notturn on.The door has been leftopen for a long time.The interior light mayautomatically turn off whenthe Eco function operates.Close and reopen the door orpress the Cancel button.The interior light iscovered by foreignmatter.Clean the inside of the ovenand check again.A beeping soundoccurs duringcooking.If the Auto Cook functionis being used, thisbeeping sound meansit's time to turn over thefood during thawing.After turning over the food,press the Start button again torestart operation.The oven is notlevel.The oven is installed onan uneven surface.Make sure the oven is installedon flat, stable surface.There are sparksduring cooking.Metal containers are usedduring the oven/thawingfunctions.Do not use metal containers.Problem Cause ActionWhen power isconnected, theoven immediatelystarts to work.The door is not properlyclosed.Close the door and checkagain.There is electricitycoming from theoven.The power or powersocket is not properlygrounded.Make sure the power andpower socket are properlygrounded.1. Water drips.2. Steam emitsthrough a doorcrack.3. Water remainsin the oven.There may be water orsteam in some casesdepending on the food.This is not an ovenmalfunction.Let the oven cool and thenwipe with a dry dish towel.The brightnessinside the ovenvaries.Brightness changesdepending on poweroutput changes accordingto function.Power output changes duringcooking are not malfunctions.This is not an ovenmalfunction.Cooking isfinished, but thecooling fan is stillrunning.To ventilate the oven, thecooling fan continues torun for about 3 minutesafter cooking is complete.This is not an ovenmalfunction.MS23K3513AS_EO_DE68-04431L-00_PL+HU+SK+CS+EN.indb 24 3/7/2016 11:30:24 AM