English 25Troubleshooting and information codeProblem Cause ActionTurntableWhile turning, theturntable comesout of place orstops turning.There is no roller ring,or the roller ring is notproperly in place.Install the roller ring and thentry again.The turn tabledrags whileturning.The roller ring is notproperly in place, thereis too much food, or thecontainer is too large andtouches the inside of themicrowave.Adjust the amount of food anddo not use containers that aretoo large.The turn tablerattles whileturning and isnoisy.Food residue is stuck tothe bottom of the oven.Remove any food residuestuck to the bottom of theoven.Information codeInformation code CAUSE ActionC-d0Control buttonsare pressed over10 seconds.Clean the keys and check if thereis water on the surface aroundkey. If it occurs again, turn off themicrowave oven over 30 secondsand try setting again. If it appearsagain, call your local SAMSUNGCustomer Care Centre.NOTEIf the suggested solution does not solve the problem, contact your local SAMSUNGCustomer Care Centre.MS23K3513AS_EO_DE68-04431L-00_PL+HU+SK+CS+EN.indb 25 3/7/2016 11:30:24 AM