Samsung OfficeServ 7400 General Description Manual

Also see for OfficeServ 7400: System administration guide User guide User instructions Technical manual General description

Contents

EXTERNAL MUSIC INTERFACESThe OfficeServ 7400 MIS daughter card provides two inputs for connecting to customer provided externalmusic sources. Each system can support one MIS card per LP40 (maximum 3). These sources can be used toprovide background music, or any of the varied Music On Hold (MOH) uses.EXTERNAL PAGE INTERFACESThe OfficeServ 7400 MIS daughter card provides one external page output and two zone control relays.FLASH KEY OPERATIONWhile a user is on an outside line, pressing the FLASH key will send a timed disconnect signal to the centraloffice or PBX. This is used for custom calling features on C.O. lines or in conjunction with CENTREX/PBX oper-ation. System programming allows individual flash times for C.O. and PBX lines. When C.O. or PBX flash is notrequired, setting the timers for two seconds releases the existing call and returns dial tone to make a new call.FLEXIBLE NUMBERINGSystem programming allows stations to have two, three or four digit extension numbers beginning with thedigit 2 or 3. Three digit default extension numbers begin with 201 and four digit defaults begin with 2001.Station group numbers can be three or four digits beginning with the digit 5.Using digits other than 2, 3 or 5 will require the technician to change other default feature access codes inthe system default numbering plan. User guides will need to be modified as these are all written using theOfficeServ 7400 default numbering plan.GROUND START TRUNKS (T1 Service Only)The OfficeServ 7400 can utilize these trunks to support a positive disconnect signal and prevent call collisionson heavy traffic usage. Caller ID or ANI service is not available on these trunks.GROUP BUSY SETTINGThis feature provides a busy signal to intercom callers that ring to a station group when all logged-in stationsare busy. The feature is activated in MMC 601 and when set to ON setting, allows an intercom caller to hear abusy signal when calling a station group. Upon hearing a busy the intercom caller will know that all stationsare busy and can call back.When this option is set to OFF position the intercom caller will hear ring-back tonewhen all stations are busy and the call will queue for the next available station. Turning this option ON willoverride the Overflow setting when the group is busy. The default setting is OFF.HOT LINEStations can be programmed to call a pre-defined station or station group whenever that station goes off-hook. A hot line delay timer of 0–250 seconds can be programmed to allow sufficient time to make a differ-ent call. This timer is programmable on a per station basis.IN GROUP/OUT OF GROUPIndividuals assigned to a station hunt group may temporarily remove their telephones from the group bypressing the In/Out of Group button providing that there is someone still in the group.There is a system wideoption to allow all members to log out of a station group. Stations out of a group will not receive calls to thatgroup but will continue to receive calls to their individual extension numbers.When desired, the user may puthim/herself back into the group by pressing the button again. Users who do not have this button may dialthe access code and the group desired. A station user is allowed to be in several groups, providing a key andthe extender of that group are assigned for each group on the user’s phone.4.17