Samsung WEC8500 Maintenance Manual

Also see for WEC8050: Operation manual Operation manual Operation manual Operation manual Operation manual

Contents

WEC8500/8050 Maintenance Manual Version 5.1Samsung Electronics America page 45 of 872.2 Access Authentication of Wireless StationWhen a wireless station attempts to connect to a wireless fidelity (Wi-Fi) networkconfigured for 802.1x or pre-shared key (PSK) authentication, authentication fails.If disconnected due to authentication failure, information of the wireless stations is deletedfrom the system.2.2.1 802.1x authentication failureSymptomsWhen a wireless station attempts to connect to a Wi-Fi network configured for 802.1xauthentication, (re)association is performed normally but there is an error with 802.1xauthentication. In this case, (re)association information of the wireless station can bechecked in the following way.The information can be checked executing a CLI command in the following way.WEC8500# show station summaryThe information can be checked using the Web UI in the following way.1) On the top menu, click Monitor.2) On the left menu, click Stations.Figure 3. Web UI-802.1x authentication failurePossible Causes Wi-Fi network authentication settings of the wireless station are incorrect. WLAN security settings of the APC are incorrect. There is a problem with network connection of the Remote Authentication Dial-InUser Service (RADIUS) authentication server system. The RADIUS authentication server is not running. Settings of the RADIUS authentication server are incorrect.