Introduction User guide2About this manual The user guide contains a detailed description of the printer, itscharacteristic features and additional information.` Chapter 1 Printer at a glance lists all the parts of the printer.` Chapter 2 Installation contains start-up instructions and points to note.` Chapter 3 Printer drivers and firmware provides instructions for installingthe printer driver.` Chapter 4 Control panel explains how to control printer operations.` Chapter 5 Print media tells you how to load, transport and eject media.` Chapter 6 Changing the ribbon cassette explains how to remove and in-stall a ribbon cassette.` Chapter 7 Replacing the print head explains how to remove and install aprint head.` Chapter 8 Menu contains all the information necessary for controlling theprinter via the control panel.` Chapter 9 Troubleshooting provides instructions for rectifying faultswhich do not require the intervention of qualified personnel.` Chapter 10 Care and maintenance provides information on the upkeepof the printer and contains important information in case the printer hasto be transported.` Appendix A Specifications informs you about the technical specificationsof your printer and the paper which should be used.` Appendix B Character sets lists the available character sets.` Appendix C Emulations deals with programming via the interface.` Appendix D Interfaces explains the interfaces.` Appendix E Consumables and accessories, consumables and accesso-ries contains information about options and accessories you can purchasefor your printer.