TallyGenicom 9040 User Manual
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Contents
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User Guide 9-9Error and Warning MessagesTroubleshootingError MessagesThe table below lists error messages, the possible causes of each error, and the actions requiredto recover from each error. When Error messages are displayed, the printer stops printing anduser intervention is required before printing can continue.Error Message Line 1 Error Message Line 2 Possible Cause ActionExit JamOffset Tray JamDuplex JamRemove Paper There is a paper jam insidethe printer.Remove the jammed paper from theindicated location.Cover Open Close Top Cover The top cover is open. Close the top or rear cover.Cover Open Close Rear Cover The rear cover is open. Close the rear cover.Cover Open Close OCT Cover The offset tray cover isopen.Close the offset tray cover.Ready Tray 1 Missing Tray 1 is not in the printer. Insert the tray.Ready Tray 2 Missing Tray 2 is not in the printer. Insert the tray.Ready Tray 3 Missing Tray 3 is not in theoptional feeder.Insert the tray.Ready Tray 4 Missing Tray 4 is not in theoptional feeder.Insert the tray.Load Paper Tray1 Paper Size/Paper Type Tray 1 is empty. Load paper into the tray.Load Paper Tray2 Paper Size/Paper Type Tray 2 is empty. Load paper into the tray.Load Paper Tray3 Paper Size/Paper Type Tray 3 is empty. Load paper into the tray.Load Paper Tray4 Paper Size/Paper Type Tray 4 is empty. Load paper into the tray.Paper Size Error Paper Size/Press Start The paper size is notsupported by the printer.Check paper size specifications and loadpaper that meets specifications.Output Tray Full Remove Paper The Standard Output Trayis full.Remove paper from the tray.Offset Tray Full Remove Paper The Offset Catch Tray isfull.Remove paper from the tray.Toner Missing Install/Reset The Toner Cartridge ismissing or not installedcorrectly.Install the Toner Cartridge or reinstallthe toner correctly.ID Mismatch Wrong Toner Cartridge isinstalled.Remove Toner Cartridge and install thecorrect one.Restart Printer Press the next key several times notingall the numbers shown. Power the printeroff and wait 30 seconds and power onagain. Contact your printer support deskif the error reoccurs quoting the numbersdisplayed. |
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