Getting to know your OpenScape Desk Phone IP 35G/35G Eco 29Control and monitoring functionA control or monitoring function can be activated on your phone for service purposes by remotemaintenance.Control functionThe administrator has the option to activate and deactivate features of the phone via remote main-tenance. During maintenance the handset, microphone, loudspeaker and headset are deactivat-ed. You are additionally informed on the display that the control function is active.Monitoring functionIn order to detect malfunctioning of a phone for example, the administrator installs a monitoringfunction. You can use your phone as normal during monitoring. However you will first be informedabout the operation with a message on the display and prompted to allow monitoring.If administrator has activated a function on your phone, which continuously transmits operatingdata to a server, you will see the flashing icon in the upper display line.Activating a diagnostic callIn the event of connection problems with a specific destination, the administrator may ask you toenter an activation code before the number of the subscriber, which can be used to initiate tracingof the call data on the phone. The activation code, which must be provided to you by the adminis-trator and which comprises a leading asterisk, followed by three digits and the hash sign as theterminating character, must be entered before the actual phone number. At the end of the call, thecall-related data is sent for further analysis to the DLS server, which then passes it to the "Open-Scape Voice Trace Manager".
