679 Diagnosis, asset management and serviceVEGAPULS 69 • 4 … 20 mA/HART - two-wire47247-EN-150211CodeText mes-sageCause RectificationM507Error in theinstrumentsettings– Error during setup– Error when carrying out areset– False signal suppressionfaulty– Carry out reset and repeatsetup9.4 Rectify faultsThe operator of the system is responsible for taking suitable meas-ures to rectify faults.The first measures are:• Evaluation of fault messages, for example via the display andadjustment module• Checking the output signal• Treatment of measurement errorsFurther comprehensive diagnostics options are available with a PCwith PACTware and the suitable DTM. In many cases, the reasons canbe determined in this way and faults rectified.Connect a multimeter in the suitable measuring range according tothe wiring plan. The following table describes possible errors in thecurrent signal and helps to remove them:Error Cause Rectification4 … 20 mA signalnot stable– Fluctuations ofthe measuredvariable– Set damping according to theinstrument via the display andadjustment module or PACTware/DTM4 … 20 mA signalmissing– Electrical con-nection faulty– Check connection according tochapter "Connection steps" andif necessary, correct according tochapter "Wiring plan"– Voltage supplymissing– Check cables for breaks; repair ifnecessary– Operating volt-age too low orload resistancetoo high– Check, adapt if necessaryCurrent sig-nal greater than22 mA or lessthan 3.6 mA– Electronicsmodule in thesensor defec-tive– Exchange the instrument or send itin for repairThe below tables show typical examples for application-relevantmeasurement errors with bulk solids. A distinction is made betweenmeasurement errors during:• Constant levelReaction when malfunc-tions occurProcedure for fault recti-ficationCheck the 4 … 20 mAsignalTreatment of measure-ment errors with bulksolids