www.Wayne-Dalton.com349981 REV2_05/17/2016 ©Copyright 2016 Wayne Dalton, a division of Overhead Door Corporation49CONTROL PANEL TROUBLESHOOTINGGENERALTROUBLE POTENTIAL CAUSE NOTES / CORRECTIVE ACTIONDoor will not move Door may be in Shut Down mode. Fix issue. Press stop key to clear fault.No power Check motor wiring, power line, system rating.Timed Close not functioning Timer is set to 0. Verify or update specific timer in express menu..Timer condidtion not met. Verify door is at open close limits, or condition is met.Auto 1/ Manual 1 Functionnot workingWiring or connection loose, signal not reaching controller. Verify connections.Auto 1/Man 1 not selected as function. Verify chosen input function.On key release, door stops orreverses One of the sensor inputs activated. Verify sensor inputs.Timed Close quits after a fewreversesAfter a factory set number of failed attempts, usually three, the doorwill stop attempting to Time Close after a reversal. This is normal doorfunction.Door will reverse a Timed Closed door without counting the first reversal as afailed attempt. NOTE: If Entrapment Prevention Inputs cause reversals in themeantime, the reversals will continue to count as failed attempts and stop theclose timer after three tries.Wall push button notresponding. Wiring and firmware setting incorrect.Common should be set to 24VStop is set to NC in firmware (System config > Inputs)Open is set to NO.Close is set to NO.Refer to Fig 7-J page 50General service Due: XXXXX Routine service interval has elapsed. Contact distributor for required maintenance.Major service Req’d XXXXX Required maintenance interval has elapsed. Contact distributor for required maintenance.Door stops for no reason, oracts differently than before- No errors displayed, onlyshows IDLE at statusA brownout or short has affected the controller Use the disconnect switch to turn off the power, wait until the unit shuts off,then turn it back on (hard reset).-Contact customer service if it is still an issue.Possible overheat Check fault logOne of the options to theJunction Box does notoperate as expected Connection to the Junction Box is incorrectEnsure the Junction Box connections are correct (Via Manual)1. Radio Remote Receiver is wired to OPTION 2 (or to Manual1 input)-A 10 kohm load is also needed to be wired from the Manual1 input to a 24VDCconnection (part of the kit when delivered).2. Loop Detector or Motion Detector is wired to Option 1 (or to an Auto1 input)NOTE* Both can be wired, but one needs to be wired directly to the Control Unit(regular wire can be used)Quick setup aborted Fault occured when setting limits1. Fix faults in system.2. Make sure Position Sensor does not roll over from +32,000 to -32,000 whensetting limits.3. Make sure Position count increases when setting door to open limit (doordirection incorrect).4. Restart Quick Setup.